Shipping policy

Asante Shipping Policy

Last updated: September 28th 2025

At Asante, we aim to provide you with the best shopping experience possible. Please review our shipping policy below to understand how we handle orders, delivery times, and shipping costs.

Order Processing

All orders are processed within [2–3 business days] after payment is confirmed.
Orders placed on holidays will be processed the next business day.
You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
- Domestic (UK): [3–5 business days]
- Europe: [5–10 business days]

Please note: Delivery times are estimates and may vary due to customs delays or courier issues.

International Shipping

We ship across Europe.
Customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the customer’s responsibility.

Order Tracking

Once your order ships, you’ll receive an email with tracking information.
If you do not receive your tracking email, please check your spam folder or contact us at asantéclothing25@gmail.com.

Missing or Delayed Orders

If your order does not arrive within the estimated timeframe, please contact us at asantéclothing25@gmail.com.
We are not responsible for delays caused by customs, natural events, or courier service issues, but we’ll do our best to assist.

Shipping Address

Please ensure your shipping address is correct before completing your purchase.
We are not responsible for lost packages due to incorrect addresses provided by the customer.

Contact Us

If you have any questions regarding shipping, please reach out to us at:
📧 asantéclothing25@gmail.com